Knowledge Base

  1. Dashboard 

    1. How do I create a Dashboard?
  2. Mobile App 

    1. How do my caregivers login to the mobile app?
    2. How do my caregivers apply for open shifts/needs on the mobile app?
    3. Are Shift and Need Statuses color coded in the app like they are in BlueSky?
    4. How do my caregivers upload timesheets through the app?
    5. Will the app give my caregivers directions to a facility?
  3. Permissions 

    1. User Groups and Permissions
    2. What Permissions should I setup for caregiver access to my system?
    3. How can my facility contacts enter jobs in my system?
  4. QuickBooks Plugin 

    1. How to Set up the Quickbooks Integration
    2. QB PlugIn Cheat Sheet
    3. Setting up manual Payroll in QB.
    4. Service Items in QuickBooks. Basics
    5. Service Items in QB Plugin.
  5. Subcontracting Company Login 

    1. How do I propose a caregiver for an open Shift/Travel Need?
    2. I am a Sub for a VMS, how do I login and what will I see?
    3. How do I enter my SC Company employees?
    4. Assigning Recruiters to SC Caregivers
  6. Admin 

    1. How do I create a new Region?
    2. What browsers and operating systems work best with BlueSky?
    3. What information should I enter in Company Setup?
    4. How do I add a Degree in BlueSky?
    5. How do I add a Specialty in BlueSky?
  7. Integrated Systems/Plugins/Add-ons 

    1. BlueSky Job Board
    2. How do I send Prophecy Skills Checklists to my Caregivers?
    3. How do I send Prophecy tests and exams from BlueSky?
    4. Linking BlueSky users to Prophecy users
    5. I sent a Prophecy request from BlueSky, but the results did not pull in. Why?
  8. Caregivers 

    1. How do I add Caregivers to my system?
    2. How do I complete the General tab of a new Caregiver profile?
    3. How do I complete the Employment tab of a Caregiver profile?
    4. How do I add Work History in a Caregiver profile?
    5. How do I fill out the Education tab in a Caregiver's profile?
  9. Facilities 

    1. Adding Facilities
    2. Linking Vendors and Facilities together
    3. Facility Systems and Contacts
    4. Entering Units in Facilities
    5. Overtime Pay/Bill Settings
  10. Company Users 

    1. Creating Company Users
    2. Company User IDs and Passwords
    3. How do I choose the correct User Group?
  11. VMS/MSP 

    1. Setting up Subcontracting Companies in BlueSky
    2. How do I enter a new Subcontracting Company?
    3. Rate Logic for the Subcontractors Portal
    4. How do I release orders to my SC Companies?
    5. Could BlueSky Rate Groups help me as an MSP?
  12. Scheduling 

    1. Per Diem Scheduling
    2. Scheduling Contracts
    3. Creating Travel Needs with Margin Calculators and Submissions
    4. Editing Shifts
    5. How do I enter a Travel Need?
  13. Margin Calculator 

    1. How do I create a Margin Calculator?
    2. Who receives the "Send for Approval" emails about Margin Calcs?
    3. Margin Summary
    4. Margin Calculator Expenses
    5. Stipend in the Pay Package
  14. Payroll 

    1. How do I enter timesheets in BlueSky?
    2. Scheduled Other Payments
    3. How do I run bi-weekly payroll in BlueSky?
    4. Time Sheet Approval
    5. Unpaid Timesheets Error
  15. Invoicing 

    1. Invoice Numbering
    2. Setting up Invoicing in BlueSky
    3. What are Invoicing Groups?
    4. Can I create custom invoices for my facilities?
    5. Why am I getting a discrepancy when trying to import invoices to Great Plains?
  16. Reports 

    1. Shifts with empty rates
    2. Payroll Reports
    3. Revenue Reports
    4. Scheduling Reports
    5. ACA Reporting
  17. Reminders/Notes 

    1. How do I enter a Note in a Caregiver profile?
    2. How do I create a Reminder?
    3. Filtering and managing Caregiver Notes
    4. How do I create a new Note Type?
    5. What is the character limit for Notes?
  18. Support 

    1. Help! My screen is all messed up...and I know there was an upgrade!
  19. Upgrade Documentation 

    1. 5.7 Upgrade Documentation
    2. 5.7 Daily Pay Guide
    3. 5.6 Upgrade Documentation
    4. 5.6 YouSignHere Upgrade Documentation
    5. 5.6 Hospital System Setup
  20. Training Videos 

    1. BlueSky BootCamp: Admin Training
    2. BlueSky BootCamp: Entering Caregivers
    3. BlueSky BootCamp: Entering Facilities
    4. BlueSky BootCamp: Margin Calculators
    5. BlueSky BootCamp: Travel Scheduling & Rates
  21. Canned Responses 

    1. Changing Caregiver Status
  22. All articles 

    1. How do I enter timesheets in BlueSky?
    2. Shifts with empty rates
    3. Attachments to Invoice
    4. Per Diem Scheduling
    5. Adding Facilities

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