Knowledge Base

  1. Dashboard 

    1. How do I create a Dashboard?
  2. Mobile App 

    1. How do my caregivers login to the mobile app?
    2. How do my caregivers apply for open shifts/needs on the mobile app?
    3. Are Shift and Need Statuses color coded in the app like they are in BlueSky?
    4. How do my caregivers upload timesheets through the app?
    5. Will the app give my caregivers directions to a facility?
  3. Permissions 

    1. User Groups and Permissions
    2. What Permissions should I setup for caregiver access to my system?
  4. QuickBooks Plugin 

    1. How to Set up the Quickbooks Integration
    2. QB PlugIn Cheat Sheet
    3. Setting up manual Payroll in QB.
    4. Service Items in QuickBooks. Basics
    5. Service Items in QB Plugin.
  5. Subcontracting Company Login 

    1. How do I propose a caregiver for an open Shift/Travel Need?
    2. I am a Sub for a VMS, how do I login and what will I see?
    3. How do I enter my SC Company employees?
    4. Assigning Recruiters to SC Caregivers
  6. Admin 

    1. How do I create a new Region?
    2. What information should I enter in Company Setup?
    3. How do I add a Degree in BlueSky?
    4. How do I add a Specialty in BlueSky?
    5. How do I add Required Docs?
  7. Integrated Systems 

    1. Does BlueSky integrate with Facebook?
    2. How do I link and send Prophecy Skills Checklists to my Caregivers?
    3. How do I send Prophecy tests and exams from BlueSky?
    4. How do I use You Sign Here (YSH)?
    5. How does the MailChimp integration work?
  8. Caregivers 

    1. How do I create a new Caregiver?
    2. How do I complete the General Section of a new Caregiver?
    3. How do I fill out the Education Record for a new Caregiver?
    4. How do I complete a Required Document for a Caregiver?
    5. Does a Caregiver know the User Id/Password I create?
  9. Facilities 

    1. Add a new Facility to your system
    2. Linking Vendors and Facilities together
    3. How do I enter Units in my Facilities?
    4. How do I change the Overtime Rate for a Facility?
    5. What is the purpose of the "Placement" tab?
  10. Company Users 

    1. Creating a Company User
    2. How do I add a Recruiter?
    3. How do I change my BlueSky admin password?
    4. How do I choose the correct User Group?
  11. VMS/MSP 

    1. Setting up Subcontracting Companies in BlueSky
    2. How do I enter a new Subcontracting Company?
    3. Rate Logic for the Subcontractors Portal
    4. How do I release orders to my SC Companies?
    5. Could BlueSky Rate Groups help me as an MSP?
  12. Scheduling 

    1. How do I schedule a Shift?
    2. How do I create a Contract?
    3. Create Travel Needs Using Submissions and Margin Calculator
    4. How can I update a Shift?
    5. How do I enter a Travel Need?
  13. Margin Calculator 

    1. How do I create a Margin Calculator?
    2. Who receives the "Send for Approval" emails about Margin Calcs?
    3. Margin Summary
    4. Margin Calculator Expenses
    5. Stipend in the Pay Package
  14. Payroll 

    1. How do I enter Time Sheets for Payroll?
    2. What are Scheduled Other Payments, and what are they used for?
    3. How do I run payroll?
    4. Adjust Mode - Changing a Time-sheet
    5. Bi-weekly payroll in BlueSky?
  15. Invoicing 

    1. Setting up Invoicing Groups and their Contacts
    2. How can I create a standard Facility Invoice?
    3. How do I show my Unit Address on my invoices?
    4. How to re-run one Invoice
    5. Invoices are pulling with a zero amount. There are time sheets entered and Facilities on the same billing period
  16. Reporting 

    1. Open Shift Report
    2. Reports showing blank screen
    3. Avail Days/Hours Report
    4. Canceled Shifts on Shifts with Missed Rates Report
    5. Note Reports
  17. Reminders/Notes 

    1. Entering, filtering, and managing caregiver Notes
    2. How can I enter a new Note Type?
    3. What is the character limit for Notes?
  18. Support 

    1. Help! My screen is all messed up...and I know there was an upgrade!
  19. Training Videos 

    1. BlueSky BootCamp: Admin Training
    2. BlueSky BootCamp: Entering Caregivers
    3. BlueSky BootCamp: Entering Facilities
    4. BlueSky BootCamp: Margin Calculators
    5. BlueSky BootCamp: Travel Scheduling & Rates
  20. Canned Responses 

    1. Changing Caregiver Status
  21. All articles 

    1. How do I enter Time Sheets for Payroll?
    2. Does BlueSky integrate with Facebook?
    3. Open Shift Report
    4. Setting up Invoicing Groups and their Contacts
    5. Attachments to Invoice

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